Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities / Edition 1

Perfect Phrases is the perfect all-purpose reference guide for anyone looking to improve their communication skills in the workplace. Authored by communications consultant, Susan F. Benjamin, this book provides a collection of ready-to-use phrases that can help you handle all kinds of people at any job level. Whether it's dealing with a difficult boss, managing an office full of personalities, or juggling a three-ring circus of clients, customers, and associates, Perfect Phrases has got you covered. With hundreds of handy phrases, this quick-reference guide is a must-have for anyone looking to achieve success at work.

Perfect Phrases is an essential tool for anyone looking to enhance their communication skills. The book has been authored by Susan F. Benjamin, a renowned communications consultant and author of five books, including Words at Work. The book is filled with hundreds of ready-to-use phrases that you can use to handle any type of situation at work, whether it's dealing with difficult bosses, colleagues, or clients. With Perfect Phrases, you'll never have to worry about finding the right words to say in any situation. Whether you're a student or a professional, this quick-reference guide is an invaluable resource that can help you become more confident and successful at work.